If you notice a desync on your stream there may be a few things in your Lightstream Studio you will want to double check.
Hardware Location
For example, console users should bring their webcam and microphone in from their console directly, so it comes in as part of their console feed and ensures it stays in sync with their gameplay.
This would also apply to IRL/PC users sharing their content via an RTMP Source from their computer. You’ll want to include the webcam and audio in the software that’s broadcasting to the RTMP Source if you’re trying to keep all of the content in sync.*
Connection Strength & Type
An important factor involved in streaming is your connectivity, both in terms of your internet upload speed but sometimes, even more importantly, it can be related to your connection’s stability.
For example, switching from Wi-Fi to a hard wired connection into your modem or router with an ethernet cable running to your hardware can help provide the strongest connection possible.
If none of the above helps and you’ve already confirmed you meet the system requirements for running our software, feel free to reach out through our live chat support at the bottom right corner of your project.
*RTMP Sources will not be available at launch for Lightstream Studio but will be added at a later date.